Service Insights

What is Service Insights?

Service Insights is a software system that collects basic, administrative data about our neighbors during intake at a food program, also known as the electronic client data collection. This software will allow for FAKH to analyze unduplicated service data from across our region that is collected by our agency partners in a protected, shared database.

Service Insights will allow FAKH to focus on the impact we have on our communities, more than just pounds served. This program’s goal is to use the collected data and the stories of our neighbors as the foundation of FAKH’s decision making moving forward in how we serve our neighbors and distribute the resources that our communities need.

  • Reduce or eliminate paper for CSFP and TEFAP
    • TEFAP signature sheet and CSFP applications and waitlist are built into the system.
  • Will improve efficiency of distributions
  • Save time with an efficient way to store and retrieve information
  • Generate reports that show the impact you are having in your community for funding requests and USDA compliance
  • Reduce the time that you are waiting at a distribution
  • Possibility of more resources for you and your family
  • Being able to use your Service Insights card to receive services at multiple agencies
  • Better allocation of resource to meet community needs based on this data

Our Mission

Feeding America, Kentucky’s Heartland gathers and distributes food in 42 Kentucky counties to feed our neighbors in need through local partnerships.

Serving 42 Counties in central, south-central,
and western Kentucky.

  • Adair
  • Allen
  • Ballard
  • Barren
  • Breckinridge
  • Butler
  • Caldwell
  • Calloway
  • Carlisle
  • Casey
  • Christian
  • Clinton
  • Cumberland
  • Edmonson
  • Fulton
  • Graves
  • Grayson
  • Green
  • Hancock
  • Hardin
  • Hart
  • Hickman
  • Larue
  • Logan
  • Lyon
  • Marion
  • Marshall
  • McCracken
  • Meade
  • Metcalfe
  • Monroe
  • Muhlenberg
  • Nelson
  • Ohio
  • Russell
  • Simpson
  • Taylor
  • Todd
  • Trigg
  • Warren
  • Washington
  • Wayne

Our Vision

To provide equitable access to nutritious food, so no one will go hungry.

How do we serve 42 counties? Our work begins with you!

Generous donors give a little – or a lot – to help us secure nutritious food for our neighbors facing hunger. In fact, $0.97 of every dollar donated goes directly to purchasing food and programs fighting hunger.

Did you know?

Did you know that FAKH partners with local farmers and retail manufacturers to reduce food waste and provide nutritious food to our neighbors? Learn more about these environmentally conscious programs here.

Annual Reports and Financials

We take our responsibility to help feed our neighbors very seriously – carefully stewarding each food and financial donation that we receive. 

Through our network, we are able to efficiently stretch your gift so that each dollar donated acquires nine pounds of food – the equivalent of eight meals.

We are proud of all the work we are able to do and grateful for everyone who makes our mission possible.